Hotel Les Terrasses du Bailli - Frequently Asked Questions

Hotel in Rayol-Canadel sur Mer
 18 avenue du Capitaine Thorel, 83820 Le Rayol-Canadel sur Mer +33 (0)4 98 04 47 00 info@lebaillidesuffren.com
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Best Rate Guarantee
July
16
2019

Frequently Asked Questions

Before arriving at Hotel Les Terrasses du Bailli, consult the most Frequently Asked Questions below. The 3-star Hotel Les Terrasses du Bailli has tried to provide the appropriate answers to your questions.

Check-in / Check-out 

What time can I arrive ?
Your room at the Hotel Les Terrasses du Bailli will be available starting at 3 pm.

What time do I need to check-out of my room ?
Check-out is at noon on day of departure.

Can I stay longer in my room ? 
For a “late check-out”, you have to ask the reception if the room is still available and the rate for this late departure.

Can I arrive earlier ? 
If you arrive earlier, you can leave your belongings in the luggage storage free of charge and leave your car in our parking.

What do I do if I arrive late ? Is someone will be there to welcome me ? 
The reception is open around the clock. Our personnel are available to welcome you in case of a late arrival. In case there is no receptionnist, the night guard will receive you.
It is better to contact the hotel in case of late arrival.

What hours is the reception desk open ?
The reception desk is open around the clock.

What means of payment are accepted in your establishment ?
You can pay in cash, Visa, MasterCard, American Express, cheque, bank transfer.

 

Transport

What is the closest bus station ?
The stop “Rayol-Canadel – Office du Tourisme” on the line 7801 (from Toulon to Saint-Tropez) is the closest bus station. It’s just 5-minutes walk from/to the hotel.

How can I get from the airport / train station to the hotel ?

  • By car : to reach the 3-star Hotel Les Terrasses du Bailli, you have two possibilities :
    • Motorway A8 towards Nice, exiting for “Le Luc”. Take the D558 through La Garde Freinet-Grimaud and Cogolin. Take the N98 up to the junction before La Mole or go towards Canadel via the D27.
    • Motorway A57 towards Toulon until Hyères, then the N98 and D559. Cross through Le Lavandou.
  • By plane: Hyères-Toulon Airport is the closest from the hotel (just 20 km). You also have Nice and Marseille airports for international flights. From there, you have to take a connection by coach or shuttle.
  • By train: Hyères train station is the closest from the hotel. Just a few kilometers from the hotel, there is the train station SNCF Toulon, with more traffic. From there, you have to take a bus or book a taxi for the connection between the train station and the hotel.

Do you organize transferts from the airport ?
We work with some taxi companies, so we can organize transferts from and to the airport for you. You can call us for pricing information and availability !

Do you have a car park ?
Yes, we have a private parking at the hotel with limited places. We also provide a garage where places are allocated on booking. (extra fee of € 10.00 per day).

 

Services

Do you have luggage store ? 
We don’t have a luggage store but you can leave your luggage at the reception.

Do you have internet at the hotel ? 
Yes, there is a free-Wifi connexion at the hotel.

Is it an air conditioned hotel?
Yes, there is air-conditionning in the hotel.

Can you help me organise my stay in visits in the Gulf of Saint-Tropez ? 
All the practical information and ideas of excursions in the Gulf of St. Tropez are mentionned in our Carnet de Voyage.

What are the opening hours of the swimming-pool ?
The swimming-pool is open from 9 am to 8 pm from the beginning of May to the end of October.

 

Rooms

Are there bathtubs or showers in the rooms ?
The rooms are equipped with an italian shower.

Are there toiletries in the rooms ?
Yes, you will find shower shower gel, shampoo, lotion, soap and aven a bathing cap in each room.

Is it possible to have an extra-bed ?
We can provide an extra-bed upon request and subject to availability, for an additional fee of € 30 per night (for child under age twelve). We suggest you to reserve in advance.

Is it possible to have a baby’s cot ?
We can provide one baby’s cot subject to availability and upon request (free of charge).

Do you have rooms with twin beds ?
It is possible to have a twin-room upon reservation and according to the availability.

Do you have rooms with a balcony ?
The 3-star hotel is fitted with 7 rooms with balcony and a sea view.

Do you have rooms with a terrace ?
The hotel provides 7 rooms with terrace and a view of the sea.

Can I have a room with a view of the sea or the courtyard ?
All the rooms are an opening to the sea.

Do you have rooms with disabled access ?
We have two rooms in ground-garden accessible to people with reduced mobility.

How big are your rooms ?
We have a room of 20m² in the 1920s villa and two rooms of 27m² in the same building. All rooms in the contemporary building 25 m² .

 

Restaurant

Do you have a restaurant in the hotel ?
Taste our snaking proposal each evening from 7:00pm to 8:30pm in room or in the lounge room. In July and August, we offer for the lunch a small snack card.

What time is breakfast served ?
Breakfast is served from 7.30 to 10.30 am at the 3-star hotel restaurant.

What is the price for breakfast ?
Adult breakfast : € 16.00
Child breakfast (from 3 to 11 years) : € 8.00

What time the snacks for lunch and the meal trays are served?
The snacks for lunch are served from 12:30 pm and 2 pm and the meal trays from 7:00 pm to 8:30 pm.

Do you provide half-board ?
Yes, we provide half-board with breakfast in the hotel Les Terrasses du Bailli*** and the diner in the restaurants in the hotel Le Bailli de Suffren****.

Do you provide full-board ?
No, we don’t provide full-board but you have access to the 3 restaurants of Le Domaine du Bailli.

It is necessary to make a reservation ?
Yes, it is better to book in advance.

 

Relaxation area

What are the opening hours ?
The relaxation area is located within Le Domaine du Bailli.

The relaxation area is open from April to October, 10am to noon and from 2 to 7pm, only by appointment.

It is necessary to make a reservation ?
Yes, it is better to book in advance. You can go to the reception or the spa for your reservations and your inquiries.

Is the relaxation area accessible to children ?
Yes, the spa is accessible to children but only under adult supervision. There are cares designed for children from 7 to 15 years old.

 

Hotel policy 

Is there a minimum age to make a reservation ?
In order to make a reservation to stay at our hotel, you must be 18 years of age.

What is your children’s policy ?
There is an additional cost of € 30,00 per night for children.
We provide a free cot, a bath and a bottle warmer if needed (upon request). If you are looking for a babysitter, please consult the reception for references .

What is the maximum number of people per room ?
The maximum per room is 7 : 4 adults + 3 children (family room).

Do you accept pets ? 
Yes, we allow one dog per room on request (with additional fee).